Google Business Profile reputation management

Ublux Reviews

A focused workspace for importing Google reviews, understanding customer sentiment, and preparing thoughtful replies that stay under business-owner control.

Review operations
Connected location Ublux Communications
Synced
Average rating 4.8
Needs reply 14
Reply coverage 92%
Recent reviews Priority first
5.0

Fast response, clear communication, and a smooth support experience.

Ready
4.0

Installation went well. The team answered questions quickly.

Draft
3.0

Good service overall, but scheduling took longer than expected.

Open
Suggested response

Thank you for taking the time to share your experience. We are glad the communication was clear and appreciate the opportunity to support your team.

Owner review required Publish disabled
Google Business Profile scope Requests access only after user authorization
Privacy documentation Clear data use, retention, deletion, and support channels
Operational controls Review monitoring, analysis, and approved reply workflows

Workflow

Built around the way local teams handle reviews

01

Connect

Business owners or managers sign in with Google and grant access to the Google Business Profile accounts and locations they are authorized to manage.

02

Understand

Reviews, ratings, reply status, timestamps, and available reviewer display metadata are organized into practical views for monitoring and analysis.

03

Respond

Teams can prepare reply drafts and manage response queues. Replies are published only through actions approved by an authorized business user.

Review operations

A calmer way to see what customers are saying

Review inbox

Keep recent reviews, ratings, reply state, and business locations in one workspace so teams know what needs attention.

Topic analysis

Spot recurring praise, service issues, response delays, and location-level patterns without reading every review manually.

Reply oversight

Prepare consistent, brand-aware replies while keeping publishing decisions in the hands of the business owner or manager.

Support-ready records

Maintain a clear record of connected Google access, review history, and reply workflow activity for customer support.

Google data use

Purpose-built for the Business Profile review lifecycle

Ublux Reviews requests Google Business Profile access to retrieve business accounts, locations, reviews, ratings, reviewer display metadata when available, owner replies, and reply status. The app uses this data to provide review monitoring, analysis, and response tools for the connected business.

Read the full privacy policy
Access method Google OAuth
Requested scope business.manage
Data sale Not sold
Advertising use Not used

Get in touch

Preparing to connect your Google Business Profile?

Contact Ublux support for access, onboarding, or questions about Google authorization and review data handling.

Contact support